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Last updated: October 6, 2026
Nudori Inc. operates nudori.com from Virginia, United States. These terms govern your use of our direct website and purchases made from Nudori through that website. Please read them, along with the Privacy, Shipping, Cancellation, and Refund policies, before placing an order. Those policies and any product-specific conditions disclosed before checkout form part of the direct-order terms. A purchase made through Amazon, TikTok Shop, or another marketplace also follows that marketplace’s checkout, payment, shipping, and dispute rules. If a marketplace rule and our direct-site rule differ, follow the terms shown for the channel where you bought the item. By using the site or submitting a direct order, you agree to the terms applicable at that time. If you do not agree, do not place a new order through the site; you may still contact us about an existing purchase or a right the law gives you.
You must be at least 18 or the age of majority where you live and able to make a purchase agreement. Give us accurate contact, payment, and delivery information. We use it to confirm the order, calculate the amount due, deliver the parcel, and contact you if there is a problem. Check the address carefully before paying. If you notice an error before packing, contact us promptly; self-service changes to an address, item, or quantity are not available. A requested change takes effect only if we confirm it before packing. We may ask for additional information when reasonably needed to verify an order or protect against fraud. Do not place an order for another person using their information without authority. We may decline or cancel an unfulfilled order when we cannot verify it or have a reasonable concern about misuse, while following applicable refund rules.
An account may make it easier to view orders or use the available cancellation control. You are responsible for keeping your login details private and for telling us promptly if you suspect unauthorized use. Choose a strong password and do not share a sign-in link or code with someone else. We may use reasonable security checks to protect accounts and orders. If you cannot access an account, contact support rather than creating a false identity to obtain order information. We may suspend access that appears abusive or compromised while we review it, but an account restriction does not remove a lawful right concerning an existing order. We do not promise uninterrupted access to every account feature. If the site is unavailable and a time-sensitive order issue arises, email support@nudori.com or call +1 (929) 248-4403 during listed support hours.
We aim to describe the products we actually sell, including nipple covers, adhesive silicone bras, tape, fabric bras, and related items, accurately. Product pages may include size guidance, color, materials, contents, intended use, and a notice that an item is Final Sale. Please review those details and the product instructions before purchase. A screen may display a color differently from the physical item, and fit can vary among people. These ordinary variations do not change your rights if a product is defective, damaged, or materially different from its description. We do not currently sell panties, bodysuits, or shapewear; policies for those products should not be assumed to apply to this store. We may improve a product or correct a description before a future order without changing the terms of an order already accepted.
Packaging matters for these products. A nipple-cover set may include a box, wrap, pouch, storage pad, dome, and instructions; an adhesive silicone bra may include protective films; tape may be sealed in its own carton or roll package. The exact contents vary by SKU and should be shown on the product page or included package. A missing advertised component can be reported as an incomplete order. Do not remove an adhesive liner or cut a tape roll merely to test a product if you expect to seek a change-of-mind return. We do not impose a condition based on a tag or seal that the actual SKU never had.
Read the instructions and warnings supplied with an item before applying or wearing it. Adhesive products may not be suitable for every skin type. Do not apply an adhesive product to broken or irritated skin unless its instructions specifically say that use is safe. Stop use if irritation occurs and seek appropriate medical advice if needed. Our product information helps you choose and use an item; it is not individualized medical advice or a diagnosis. Keep protective films and hygiene seals intact until you are ready to use a product if you may want to make a change-of-mind return. If an item appears defective, unsafe, damaged, or different from what you ordered, contact us with the order number and ordinary product and packaging photos. You need not send an intimate photograph or medical record to begin a review. Nothing here reduces a right or remedy the law gives you for a faulty item.
Prices on our direct site are shown in U.S. dollars. A product price, discount, or promotion may change before you submit an order, but the checkout screen shows the amount for the order you are placing. Before you pay, review the item subtotal, any discount, shipping method and charge, applicable sales tax, and final total. Stripe processes online card payments. You authorize the payment method you select for the amount shown at checkout. Your bank or payment provider may apply its own terms or show a temporary authorization. If a payment is declined, we may ask you to choose another method or cancel the unfulfilled order. We do not add a separate charge after checkout without a basis shown in the order terms or your agreement. If a tax, price, or charge appears incorrect, contact us before or soon after placing the order so we can review the record.
The sales-tax amount can vary with the delivery address, the products, and any exemption or marketplace rule that applies. Review the final tax shown at checkout before payment. For an Amazon or TikTok Shop purchase, that marketplace may display and collect tax under its own checkout process. Nudori’s direct-site pricing does not automatically apply to a marketplace promotion. A card issuer may make its own decision about authorization or posting; Nudori cannot control the issuer’s statement timing. If we owe a correction for a direct order, we will use the appropriate payment or credit route explained in the applicable policy rather than quietly changing the order total.
Submitting an order is your offer to buy the selected items on the terms and for the total displayed at checkout. An automatic email confirms that we received the order; it does not necessarily mean we have accepted or shipped every item. Acceptance occurs when shipment is confirmed, unless applicable law requires a different result. We may need to verify payment, availability, or address details before fulfillment. If an item is unavailable, a payment fails, or a significant listing error affects an order, we will contact you when practical and explain the available correction, cancellation, or refund. We will not quietly substitute a different product. If we cancel an unfulfilled item, we return the affected payment to the original payment method rather than requiring store credit. Keep your order confirmation and notify us promptly if you did not place an order shown under your information.
A product displayed on the site may sell out before an order is packed. Inventory shown online can also differ temporarily from stock physically available in a warehouse, especially while an Amazon or TikTok Shop sale is being synchronized. We may limit quantities or correct a clear description, image, or price error, subject to applicable law. A correction for future shoppers does not by itself change an order already accepted. If we cannot fulfill an item as ordered, we will explain the problem and the options available to you, which may include waiting if you agree, choosing another item through a new transaction, or receiving a refund for the unavailable item. We do not reserve the right to charge a materially different price without telling you. Read any inventory or delivery estimate on a product page with the final availability and shipping information shown at checkout.
A coupon, bundle price, free-shipping offer, or other promotion applies only under the conditions shown with that offer and only while it is valid. Read the product, date, minimum subtotal, channel, and other restrictions before you pay. Unless the offer says otherwise, a discount cannot be applied after an order is submitted or combined with an incompatible offer. Nudori may correct an obvious promotion error prospectively and will contact an affected customer if an unfulfilled order needs a lawful adjustment or cancellation. For direct orders, Standard shipping is free when the item total before discounts and tax is at least $22; a $25 item subtotal remains eligible after a $5 coupon. Express and Priority shipping are charged separately even when Standard would be free. A discount alone does not make a product Final Sale. The product page must clearly identify any Final Sale restriction before purchase.
Stripe handles the direct-site card transaction. We may receive transaction status and identifiers needed to reconcile the sale, issue a refund, or respond to a payment dispute. If a direct order is successfully cancelled before packing, we return the amount paid to the original payment method. If a product arrives faulty, damaged, or wrong because of our error, the Refund Policy describes the original-payment refund and shipping treatment. An eligible change-of-mind return follows a different store-credit rule, subject to the unapproved return-label fee shown in that policy. The payment provider or bank controls when a refund appears on a statement after we initiate it. If you see an unauthorized charge, contact your bank and us promptly so the transaction can be investigated. Do not submit a knowingly false chargeback; a genuine dispute can still be raised through lawful channels.
Our direct website currently ships within the United States. Standard shipping costs $4.99 unless the direct-order item subtotal before discounts and tax is $22 or more. Express and Priority prices are calculated live and displayed before payment. The estimated carrier transit times after the parcel ships are 5–7 business days for Standard, 2–4 for Express, and 1–2 for Priority. Processing time comes before carrier transit. Shipping estimates are not an unconditional guarantee. The separate Shipping Policy explains tracking, delays, lost or damaged parcels, and the response if we cannot ship as promised.
Orders are sent in plain, unbranded packaging, and the current setup uses a discreet billing descriptor. Checkout does not sell a separate shipping-protection or insurance add-on. No add-on purchase is required to report a parcel that was lost or damaged. Contact us with the order and tracking number, and include ordinary photos if a parcel arrived visibly damaged. We will check the carrier record and explain the available replacement or refund. Our published transit estimates begin after the parcel has shipped and been handed to the carrier; buying a label alone does not start that period.
You are responsible for entering an address that can receive the selected carrier service. We send tracking when a package ships, and a carrier scan may not appear immediately after a label is created. Some orders may have more than one parcel or tracking number. If you entered a wrong address, contact us as soon as you notice; we may be unable to redirect a parcel after packing or carrier handoff. If a package comes back because a customer-entered address was incorrect, any reshipping charge or deduction from a refund is subject to the rule stated at checkout and in the Shipping Policy. If Nudori made the address or fulfillment error, we correct it at our cost. A delivery scan does not prevent us from reviewing a credible report of loss or damage.
A direct-site customer may cancel the whole order through the account or order-tracking page until packing begins. Once packing begins, the order cannot be cancelled or changed through that process. The site does not offer self-service edits to an item, quantity, or address. Contact support before packing if you need such a change; it is effective only after we confirm it. You can also cancel a still-eligible whole order and place a new one. Sending an email does not automatically stop the fulfillment process, so check the order status or our confirmation. After shipment, the Refund Policy explains the return route if the item qualifies. A marketplace purchase must be cancelled in the marketplace where it was placed. None of these rules takes away a refund owed because Nudori cannot ship an unfulfilled order as promised under applicable law.
The ability to cancel depends on the actual packing status, not just the time since the order was placed. If the account or tracking page shows a cancellation option, use it and keep the confirmation. If the control disappears but you believe packing has not begun, contact support immediately. A message sent after packing begins will not reopen the self-service cancellation window. If a cancellation succeeds, the payment returns to the original method; it is not a change-of-mind store credit. A request to change an item or quantity may affect the price, tax, and stock, so we will confirm the revised order before treating it as changed.
For an eligible direct-site return or same-product size or color exchange, start the request within 21 calendar days after delivery and send the approved parcel within 14 calendar days after approval. A change-of-mind return is subject to product-condition and hygiene rules and is issued as store credit that expires 365 days after issue. Original outbound shipping is not credited for a change of mind. Nudori pays Standard shipping for an approved replacement in a size or color exchange. If an item was faulty, damaged, or wrong because of our error, we cover return shipping and provide a full original-payment refund including the original shipping charge, or an appropriate replacement. The Refund Policy gives the full procedure, eligibility details, and inspection rules.
After a return is approved, use the instructions and send-by date provided to you. Keep the carrier drop-off receipt until the case is resolved. We inspect the returned item and issue approved credit or begin a refund within five business days after receipt and inspection; the bank may take longer to display a refund. Store credit expires 365 days after it is issued and the expiration does not reset when only part is spent. Bundles must come back complete. If a return fails the hygiene check, we will explain why and provide a second review.
Because many Nudori products have adhesive or intimate-contact surfaces, change-of-mind eligibility depends on the condition of the product, its wrap or seal, protective films, and included components. Opening only the outer shipping mailer does not by itself make a sealed item ineligible. A product marked Final Sale before purchase is not eligible for a change-of-mind return; the designation does not remove rights concerning a faulty, damaged, incomplete, or incorrect item. A bundle is sold at one price and must be returned as a complete set under the current return workflow. Returning only one piece of a bundle is not supported. If a return fails inspection, we will explain the reason and allow a second review. Please consult the Refund Policy before removing a hygiene seal or mailing anything back.
We may contact you about an order, payment, shipment, return, account security, or product-safety matter using the contact details you supplied. Keep those details current so important messages reach you. A service notice is different from promotional email. Brevo may send promotional email where permitted to people who signed up; an unsubscribe link or support request can stop future promotional messages, subject to applicable processing time and law. Nudori does not currently send marketing SMS. If Sent.dm is enabled, it is intended only for transaction-related order-confirmation texts. Please review our Privacy Policy for more information about message data, service providers, and your choices. We will not treat a marketing unsubscribe as a request to stop necessary notices about an order you placed.
Nudori’s names, logos, product photographs, descriptions, graphics, layout, and other site content belong to Nudori or the applicable rights holder. We allow you to view and use the site for personal shopping and ordinary account activity. That permission does not transfer ownership, allow you to reproduce an image for another store, or let you claim a connection with Nudori that does not exist. Do not copy large parts of the site, remove ownership notices, or use our materials in misleading ads without permission. If you think content on the site infringes your rights, send a clear description and enough information for us to identify and review the material. We may correct or remove site content as products and services change.
A customer may save an order confirmation or product instruction for personal reference. That is different from reposting a product photograph or copying a whole page to sell a competing item. Permission to use a logo or image for a creator partnership must come from the applicable agreement, not simply from the ability to view the site. If a third party claims that material on our site infringes its rights, we need enough information to identify the material and understand the claim. We may remove or correct content while investigating without admitting that every allegation is valid. Nothing in this paragraph restricts a lawful review or discussion of a Nudori product.
Use the site lawfully and respectfully. Do not attempt to bypass security, interfere with checkout, introduce malicious code, impersonate another person, scrape the site in a way that disrupts service, submit fraudulent orders, or collect another customer’s information without authority. Do not use false support claims to obtain a return or payment that is not due. We may investigate misuse, protect the site, and limit access where lawful. That action does not cancel a valid consumer right related to an existing order. Automated tools that access public pages must not overload or damage the service, and any permitted integration must follow the access terms we publish for that service. If you identify a security concern, contact support@nudori.com with a description and avoid including customer information that is not yours.
The website does not currently accept public customer reviews or customer-photo uploads; star ratings and the testimonial section are disabled. A message you send to support is used to respond to that issue, not automatically licensed for a public ad. Nudori does not currently reuse customer or creator photos, videos, or reviews in marketing. If a review system, public forum, or creator-content program is launched, the site and any agreement will explain who may post, what rights are granted, whether content will appear publicly, and how to ask for removal. Until those terms exist, please do not assume that sending a photo, video, or idea gives Nudori permission to publish it. We may retain ordinary customer-service messages for support and business records as described in the Privacy Policy.
The website may link to a marketplace, carrier, payment provider, social-media page, or another independent service. That service controls its own site and may have separate terms and privacy notices. A link does not mean we control or endorse every statement on the linked page. Stripe, ShipStation, Brevo, and PostHog provide services used by Nudori, but each has its own technical platform. A marketplace purchase follows the terms shown by that marketplace in addition to any promise Nudori makes as seller. If a third-party page appears suspicious, do not enter a password or payment detail; return to nudori.com or contact support. We are responsible for the obligations we owe you for a Nudori order and cannot avoid them merely because a provider helps us perform part of the service.
We work to keep product information, checkout, accounts, and order tracking available, but maintenance, network issues, fraud checks, or provider outages may interrupt a feature. If checkout fails, do not assume an order was placed until you have an order confirmation or can verify the charge and order status. Contact us if a payment appears to have been taken without a matching order. We may update the site, fix errors, remove a discontinued item, or change a feature for future use. We will not use a site update to take away a refund or other remedy that applies to an order already placed. If an account or self-service cancellation control is unavailable, contact support promptly; an email request is subject to the order’s actual packing status. We do not promise that every third-party service will be available without interruption.
Product descriptions, instructions, and any express promise shown at checkout or on the product page should be read together with applicable law. We do not intend to remove a warranty, refund, or other right that cannot legally be excluded. We will review a credible report of a faulty, damaged, incomplete, or incorrect item and offer the remedy due under our Refund Policy and applicable law. An ordinary fit preference or change of mind follows a different return route when the item remains eligible. General educational content on the site is not medical or professional advice.
If a problem arises with a direct order, please tell us what happened and give us a reasonable chance to review the order, carrier record, and product. Our published refund, exchange, and shipping promises describe common remedies, but they do not replace a remedy required by law. We do not intend these terms to limit liability for conduct or harm that cannot legally be limited.
Contact support@nudori.com or +1 (929) 248-4403 about a problem so we can look at the facts and available resolution. These terms are intended to be governed by Virginia law, except where another state’s mandatory consumer protection applies. These terms do not require binding arbitration. Eligible claims may be brought in small-claims court, and other claims may be brought in a court with lawful jurisdiction. We do not ask a customer to waive a right that cannot legally be waived. A cardholder may also have rights under the terms of a payment provider or card network.
When contacting us about a dispute, include the order number, purchase channel, dates, and the outcome you are seeking. We may ask for photos of the product or package if they are relevant, but not intimate images or unnecessary medical information. We will review the transaction and respond through the contact details on the order. You may use a lawful remedy without continuing an internal support discussion indefinitely. Our support process does not replace card-network, marketplace, small-claims, or statutory rights that apply to you.
We may revise these terms when the store, a service, or legal requirements change. We will post the updated version and its effective date. A new version applies to future site use and orders after it takes effect; it does not silently change an order that was already placed unless a change is required by law or you agree to it. If a part of these terms is found unenforceable, the remaining parts should continue to apply to the extent the law allows. A delay in enforcing one term does not necessarily waive it for all future situations. No employee may promise an exception that changes your order unless Nudori confirms it through an authorized channel. Please keep a copy of the terms and policies shown when you order if you want a record of the version that applied.
For an order or question about these terms, email support@nudori.com or call +1 (929) 248-4403. The listed support hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding U.S. holidays. Nudori Inc. is based in Virginia, United States. Read these terms with the Privacy, Shipping, Cancellation, and Refund policies for the rules that apply to your order.
Related policies: Privacy Policy · Terms of Service · Shipping · Returns
